FAQ

For answers to questions not listed here, please check the Support Page.

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Q: How do I enable Cookies and JavaScript on my iPhone?
A: PC2ME is very dependent on Cookies for security and JavaScript for speed of operation. By default, the iPhone has both enabled. If you have disabled them, simply hit the Home button, tap the Settings Button and select Safari and minimally set Accept Cookies to "From visited". Likewise, there is an entry to Enable JavaScript. You will need to re-boot the iPhone to change this within Safari. Hold the Home and Power buttons down together for 20 seconds until the Apple logo appears. After the iPhone stabilizes, visit your PC2ME site to resume normal operation.

Q: How Secure is my PC's Desktop and Data?
A: PC2ME's developer, 1stWorks Corp. has made its name and 8-year reputation in secure conferencing, Hippa-level encryption, and Data Compression with several patents covering these areas. We have NEVER had an exploit of our product's data via the web. PC2ME's data are statefully encrypted & compressed partial rectangles of screen images. NO file data from your system is ever transferred by PC2ME. We can assure you that there are NO back-door passwords to your desktop. Your login password is protected by 160-bit SHA-1 cryptographic hash and only the hash is transferred between the systems. The VNS and Proxy TCP Connections are also fully protected against buffer overrun attacks. It would be hard to find a more secure system outside the Treasury department. Your Security is OUR Business !

Q: Once I can see my remote desktop on my iPhone, can I control the applications?
A: Yes, that's the power of PC2ME, your desktop, on demand, in the palm of your hand. To be bold, as of this FAQ there aren't ANY known PC applications that cannot be remotely controlled from your iPhone or Ipod touch!

Q: Can I install PC2ME on multiple PCs, do I need multiple licenses?
A: You need one PC2ME license for each PC where PC2ME is concurrently running. By starting a 2nd PC PC2ME server with the same identity, the 1st server will be automatically disconnected.

Q: Is there a Mac version of PC2ME?
A: PC2ME is a Windows application. Parallels, Inc., VMWare Fusion and Bootcamp have confimed its proper operation in their emulators making the MAC files fully available to you via PC2ME by putting a link on your PC's Desktop to the Files in the "Share".

Q: How do I uninstall PC2ME?
A: To uninstall PC2ME, simply open Add/Delete programs in Control Panel or Programs & Features in Vista, locate PC2ME and choose Uninstall.